Cancellation Policy

Cancellation Terms: In the event of rescheduling or cancellation of the Appointment by the Client within less than 72 hours to the appointment date, the Client will incur a charge of 50% of the Contract Price which will be retained by the Artist. In the event of rescheduling or cancellation of the Appointment by the Client within less than 48 hours to the appointment date, the Client will incur a charge of 50% of the Contract Price which will be retained by the Artist. In the event of no showing up, rescheduling or cancellation of the Appointment by the Client within 24 hours or less to the appointment date, the Client will incur a charge of 100% of the Contract Price which will be retained by the Artist. In the eventuality of the Client to attend the appointment later than agreed, the Artist reserves the right to cut the client service, and the client will be charged for the service booked not the cut service. If the client is more than 15 minutes late which would impactfully limit the artist’s time to perform the service, the client will be charged in full and won’t have any refund in the difference of the time spent by the Artist. Client's Obligations: The Client shall ensure that any allergies, sensitivities, or special requirements of the Client are communicated to the Makeup Artist in advance. The Client shall ensure that there is sufficient time and access for the Makeup Artist to complete the makeup services. If it becomes apparent that clients have symptoms of any contagious viruses which include but are not limited to conjunctivitis, herpes, head lice, the Artist reserves the right to refuse the appointment and reschedule when / if possible, without penalty to ourselves to avoid the serious risk of cross-infection and contamination. The client should inform the Artist of any issues that may affect the use of any equipment or products.
This includes but is not limited to sensitivities, allergies and medical conditions. The artist cannot be held liable for any injury, damage or loss that are incurred due to the client’s failure to inform them of any known condition. The artist reserves the right to refuse service to the Client, but not limited to abusive and threatening behaviour. The Client and anyone receiving makeup services agree to release the Artist from liability for any skin complications due to allergic reactions.

Contact Details

• Cirencester, UK

  ilariabudgenmakeup@gmail.com